Shipping policy

Shipping Policy

Thank you for shopping with Velmoria. We are committed to providing a smooth and reliable shipping experience for all our customers.

Orders are typically processed within 1–3 business days after payment is confirmed.

Please note that processing times may be slightly extended during holidays, high-demand periods, or promotional events.

Estimated delivery time is approximately 12–20 business days depending on your location and shipping conditions.

Delivery times may vary due to customs processing, carrier delays, weather conditions, or other unforeseen circumstances.

We currently ship to multiple international destinations including:

We proudly offer free shipping on eligible orders unless otherwise stated during checkout.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Please allow a few days for tracking updates to appear after shipment.

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

These charges are the responsibility of the customer and are not controlled by Velmoria.

Please ensure your shipping information is accurate before placing an order.

Velmoria is not responsible for delays or lost packages caused by incorrect or incomplete shipping details.

If your order experiences unusual delays or appears lost in transit, please contact us and we will do our best to assist you.

However, shipping delays caused by carriers, customs, or external factors are outside our direct control.

If you have any questions regarding shipping, please contact us at:

Email: officialvelmoriastore@gmail.com

Thank you for shopping with Velmoria.