Terms of service

Terms of Service

Welcome to Velmoria. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our store.


General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

By using this website, you confirm that you are at least the age of majority in your country or region.

You agree not to use our products or services for any illegal or unauthorized purpose.


Products & Pricing

All products and prices listed on our website are subject to change without notice.

We make every effort to display product images and descriptions accurately. However, actual product colors or appearance may vary slightly depending on screen settings and lighting.

We reserve the right to limit or cancel orders at our discretion.


Order Processing & Shipping

Orders are typically processed within 1–3 business days.

Estimated delivery time is approximately 12–20 business days depending on the destination and shipping conditions.

Shipping delays caused by carriers, customs, weather conditions, or holidays are outside our control.


Payments

All payments must be completed at checkout before orders are processed.

We use secure payment providers to help protect your payment information.


Returns & Refunds

Please review our Refund Policy for detailed information regarding returns, refunds, and cancellations.


Intellectual Property

All content on this website, including logos, images, graphics, text, and designs, is the property of Velmoria and may not be copied, reproduced, or used without permission.


Limitation of Liability

Velmoria shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.


Third-Party Services

Certain services or content available through our store may include materials from third parties. We are not responsible for third-party services, websites, or policies.


Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of our website after changes are posted constitutes acceptance of those changes.


Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Email: officialvelmoriastore@gmail.com


Thank you for choosing Velmoria.